Opening May 2026 | Newly Renovated Property

JL Hospitality Management is excited to welcome a Night Auditor to the team at the Aspen Suites Hotel Fairbanks as we prepare to reopen following a full renovation this May.

This is a great opportunity to be part of a fresh start, help set the tone for the overnight operation, and play a key role in launching a newly updated hotel. If you enjoy a quieter work environment, take pride in staying organized, and like having a mix of front desk and behind-the-scenes responsibilities, this could be a great fit.

What You’ll Do

As our Night Auditor, you’ll be responsible for keeping the hotel running smoothly overnight while preparing the property for the next day.

• Complete nightly audit procedures, including posting and balancing daily transactions
• Reconcile room revenue, credit card reports, and system totals
• Prepare end-of-day reports for leadership
• Welcome late-night arrivals and assist guests with check-in, requests, or questions
• Handle guest concerns with professionalism and care
• Maintain a clean, organized, and secure front desk and lobby area
• Support operational tasks during downtime, including laundry to help set up the team for the next day

What We’re Looking For

• Strong attention to detail and comfort working independently
• Reliable and dependable, especially in an overnight role
• Comfortable with basic computer systems and reporting
• Previous front desk or hospitality experience is a plus, but not required
• Positive attitude and a team-first mindset

Why Join Us

• Be part of the reopening of a newly renovated hotel
• Opportunity to help build processes and be part of a fresh team culture
• A supportive and hands-on leadership team
• Growth opportunities within JL Hospitality Management

Benefits Include

• Medical, Dental, and Vision coverage
• 401(k) Retirement Plan
• Paid Time Off
• Hotel discounts and travel perks
• Access to additional voluntary benefits (pet insurance, cell phone discounts, and more)
• Ongoing training and development opportunities

A Few Things to Know

Hospitality is a 24/7 business, and this role requires overnight availability, including weekends and holidays. Our team takes pride in creating a welcoming and safe environment for every guest, at every hour.

JL Hospitality Management is an equal opportunity employer committed to building an inclusive and supportive workplace.

Be a part of something NEW in Fairbanks! Aspen Suites Hotel Fairbanks is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler’s stay — we want to meet you.

Front Desk Agent 

Position Purpose: 

As a Front Desk Agent, you are the first impression of our hotel. You’ll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise.

The Benefits of Being Part of OUR Team:

• * Medical, Dental and Vision coverage
• * Life Insurance
• * Paid personal time off
• * Leadership and Management Training Programs
• * 401K Retirement Plan
• * A PATH for your future!
• * Discounted room rates
• * A FUN PLACE TO WORK
• * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

Guest Service & Check-In

• Greet guests with professionalism and genuine hospitality
• Register guests in the system, confirm details, assign rooms, and issue room keys
• Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay

Front Desk Operations

• Process check-outs, charges, payments, vouchers, and credits
• Maintain accurate guest folios and account balances
• Promptly answer phone calls and email inquiries
• Communicate guest requests to the appropriate departments when needed

Problem Solving & Guest Experience

• Listen empathetically and resolve guest challenges with patience and diplomacy
• Research issues, negotiate solutions, and follow through to ensure guest satisfaction
• Stay calm and confident during high-volume or emergency situations
• Provide guidance, hotel information, and recommendations

Additional Support Functions

• Retrieve and deliver messages, mail, packages, and guest items
• Assist with safety deposit boxes and other hotel services
• Operate office equipment and assist with additional tasks as assigned

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Standing, bending, and stooping may be required.

NOTICE: 

JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage.

JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.

Aspen Suites Hotel Fairbanks is opening soon, and we’re building our Opening Team! We are looking for dependable and efficient individuals to support our housekeeping operations by ensuring laundry is processed, folded, and distributed on time. If you enjoy hands-on work and love keeping things moving behind the scenes, this role is essential to keeping the hotel running smoothly.

Laundry Attendant

Position Purpose:

The Laundry Attendant is responsible for cleaning, processing, folding, and organizing hotel linens to ensure a steady supply is available for guest rooms and housekeeping operations.

The Benefits of Being Part of OUR Team:

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

• Sort, wash, dry, fold, and organize clean linens for housekeeping use
• Maintain laundry equipment, reporting needed repairs or issues quickly
• Keep laundry area clean, stocked, and safe throughout the shift
• Assist with linen inventory levels and notify leadership when supply needs emerge
• Transport, stack, and move linen carts or laundry loads as needed
• Respond to guest or team requests when encountered during daily workflow

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Keep work area neat and organized
• Respond to guest requests.
• Report all mechanical problems and hazardous conditions to supervisor, manager or Security Department

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability arrive to work on time and when scheduled.
• Ability to stand on feet up to 7 hours a day and work in a fast-paced environment.
• Ability to operate washer and dryer equipment.
• Physically able to move / lift, large, heavy objects such as: linen, linen carts and/or bags of linen Physically able to operate cleaning equipment such as: brooms, spray bottles
• Ability to communicate effectively with guests and associates verbally or in written form, over the phone or in person.
• Ability to learn, follow and enforce standards for cleanliness as they apply to the laundry area.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

NOTICE: 

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are expected to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities. 

JL Hospitality Management, LLC is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, sex, sexual orientation, disability, veteran status, or any protected class.

Aspen Suites Hotel Fairbanks is preparing to open, and we are building our opening Guest Services & Food & Beverage team! We are seeking friendly, energetic Breakfast Attendants to provide a welcoming morning experience for our guests. If you enjoy early mornings, working with people, and creating a positive start to someone’s day, this role is a great match.

Breakfast Attendant — Full Time & Part Time Available

Position Purpose:

The Breakfast Attendant is responsible for preparing, stocking, and maintaining the complimentary breakfast area, ensuring tables and service stations remain clean, stocked, and welcoming throughout the breakfast period.

The Benefits of Being Part of OUR Team:

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

• Prepare items for breakfast service — coffee, fruit, cereals, breads, juices, and more
• Stock and refresh the buffet throughout service hours
• Greet guests warmly, answer questions about offerings, and assist as needed
• Clear and clean tables, sweep/mop floors, and remove trash
• Maintain high sanitation and food safety standards
• Assist with washing dishes, replenishing tableware, and organizing the service area
• Follow brand quality standards and presentation expectations
• Support breakfast cook and complete closing/cleaning procedures

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Friendly, conversational, guest-focused attitude with willingness to assist
• Ability to stand up to 7 hours per shift and work in a fast-paced environment
• Able to multitask between food prep, guest interaction, and cleaning duties
• Ability to communicate clearly with guests and coworkers
• Knowledge of basic food safety and sanitation procedures
• Ability to stay calm during busy or short-staffed periods
• Must be reliable, punctual, and a team player

NOTICE: 

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are expected to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities. 

JL Hospitality Management, LLC is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, sex, marital status, disability, veteran status, sexual orientation, or protected classification.

Aspen Suites Hotel Fairbanks is preparing for its Grand Opening, and we are building our Housekeeping Team! We are searching for dependable, hardworking individuals who take pride in maintaining a clean and welcoming environment for our guests. If you enjoy working independently, staying active, and creating a memorable stay for travelers, this may be the perfect role for you.

Room Attendant

Position Purpose:

The Room Attendant is responsible for the overall cleanliness and upkeep of guest rooms and suites. This includes cleaning, stocking, reporting maintenance concerns, and ensuring every room meets Aspen Suites’ quality and brand standards.

The Benefits of Being Part of OUR Team:

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

EXAMPLE OF ESSENTIAL FUNCTIONS

• Stock housekeeping carts with linens, supplies, and amenities
• Greet guests with warmth and hospitality when encountered in hallways
• Strip beds and remove used linens, towels, and amenities
• Make beds, clean bathrooms, dust, vacuum, sanitize surfaces, wash windows, and clean tracks
• Restock linens, toiletries, and guest conveniences
• Report maintenance issues or safety concerns immediately
• Respond to requests such as extra amenities or service-time needs
• Ensure each room is completed and reported as clean and guest-ready
• Maintain cleanliness and standards set by brand guidelines

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist team members as needed to ensure efficient operations

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Ability to arrive to work on time and as scheduled
• Must be physically able to push/pull housekeeping carts, move linen bags, and operate cleaning tools
• Able to bend, kneel, stand, and walk for extended periods of time
• Ability to communicate with guests and team members professionally
• Must follow standards for cleanliness and safety
• Ability to recognize, report, and respond to maintenance/safety concerns

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times. All associates are expected to follow JL Hospitality Management safety and operational policies.

JL Hospitality Management, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, citizenship, age, sex, sexual orientation, disability, veteran status, marital status, or any protected classification.